Privacy Policy

Effective Date: May 15, 2025.

At TraTales.com (“we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, particularly when you submit content (photos, notes, stories, etc.) via email, or other communication.

By submitting content to us, or by using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect the following types of information when you interact with our website or submit content to us:

  • Personal Information: When you submit photos, notes, stories, or other materials via email, you may provide us with personal information, including but not limited to:
    • Name
    • Email address
    • Location (if included in your submission)
    • Any other personal details included in the content you submit
  • Non-Personal Information: We may also collect non-personal information when you interact with the website, such as:
    • Technical information (e.g., browser type, device, operating system)
    • Usage data (e.g., pages visited, time spent on the site)
    • IP address and cookies (for website analytics)

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To display and feature your content: We use your submissions (photos, stories, etc.) to create and showcase content on our website.
  • To communicate with you: We may use your email address to respond to your submissions, send you updates about your content, or inform you of changes to our site or services.
  • To improve our website and services: We may use your non-personal information to understand how users interact with the website, so we can improve functionality and user experience.
  • Marketing and promotions: We may use your information to send promotional materials about our services, including new features or content you might be interested in.

3. Sharing Your Information

We value your privacy and will not sell, rent, or trade your personal information to third parties. However, we may share your information in the following limited circumstances:

  • With service providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you (e.g., website analytics services). These third parties are only permitted to use your information to perform specific tasks on our behalf and are required to maintain the confidentiality of your information.
  • Legal requirements: We may disclose your information if required by law or in response to legal requests (e.g., subpoenas, court orders).

4. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies (e.g., web beacons) to enhance your experience on our website. Cookies are small data files that are stored on your device and allow us to recognize you on subsequent visits.

How we use cookies:
  • Session cookies: These are temporary and are erased once you close your browser. They help us remember your preferences during your visit.
  • Persistent cookies: These stay on your device for a specified period and help us remember you for future visits, so we can provide a more personalized experience.

You can manage or disable cookies through your browser settings, but doing so may affect your experience on our website.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please understand that no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Deletion

If at any time you wish to have your page, photos, notes, or any personal content removed from our website, you may request deletion by contacting us. Upon receiving your request, we will permanently delete all associated data, unless required to retain it by law or for legitimate business purposes.

7. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under the age of 13, we will take steps to delete that information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the website or submission of content after any changes to this Privacy Policy constitutes your acceptance of those changes.

By submitting content or using this site, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.